Overview
Last updated 22 May 2026. This policy explains how Allxs handles personal information, cookies and related website data on the public marketing website.
Who Allxs is
Allxs operates this public marketing website to explain its cashless commerce platform for schools, events, corporate canteens, hospitality environments and community organisations. This privacy policy applies to personal information collected through the website, demo requests, direct enquiries and related marketing-site interactions.
What personal information we may collect
Depending on how you interact with the website, Allxs may collect your name, organisation name, email address, phone or WhatsApp number, message or enquiry details, use case or demo path selected, and the content of communications you send to us. We may also collect technical information such as IP address, browser type, device information, pages visited, referring URLs, cookie identifiers and analytics identifiers where those tools are enabled with your consent.
How information is collected
We collect information when you use the contact or demo request pages, click email or WhatsApp contact paths, communicate with us directly, or browse the website. Technical data may be collected through strictly necessary website technologies and, where you consent, analytics or marketing tools.
Why we use personal information
Allxs uses personal information to respond to enquiries, arrange demos, provide information about the platform and related services, keep a record of business conversations, improve website content and performance, maintain site security, prevent misuse or fraud, and comply with legal or regulatory obligations. If analytics is enabled through consent, we may also use aggregated usage information to understand how the marketing website performs and how visitors move through key pages.
Lawful basis and justification
Where applicable, Allxs relies on consent for optional analytics or marketing cookies and similar technologies. We may also rely on legitimate interests for responding to business enquiries, protecting the website, improving the user experience and understanding how the website is used. Where a visitor requests a demo or commercial follow-up, we may process information as part of pre-contract or business-to-business engagement steps. We may also process information where required to meet legal obligations.
Sharing of information
Allxs may share relevant information with hosting providers, website service providers, email or communication providers, analytics providers where consent has been given, and professional advisers or authorities where disclosure is reasonably necessary or legally required. If CRM or form-processing tools are added later, enquiry information may also be processed through those systems for business follow-up and record keeping.
Cross-border processing
Some website or business-support service providers may process information outside South Africa. Where cross-border processing takes place, Allxs expects appropriate contractual, technical or organisational safeguards to be used where applicable under POPIA, GDPR or similar rules.
Retention
Allxs keeps enquiry and contact information only for as long as reasonably necessary for the purpose it was collected, including business follow-up, internal record keeping, dispute management, legal obligations and operational review. We do not keep enquiry information longer than needed without a valid business or legal reason.
Security
Allxs applies reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or unlawful disclosure. No website or internet-based transmission can be guaranteed completely secure, but we take practical steps to reduce risk.
Children
The Allxs marketing website is intended for business, organisational and operator enquiries. It is not designed to collect personal information directly from children through the marketing site.
Your POPIA rights
If POPIA applies, you may have the right to request access to personal information, ask for correction or updating, request deletion where appropriate, object to certain processing, withdraw consent where processing relies on consent, and complain to the South African Information Regulator if you believe your information has been handled unlawfully.
Your GDPR-style rights where relevant
If GDPR, UK GDPR or similar rules apply, you may have rights including access, rectification, erasure, restriction of processing, objection, portability, withdrawal of consent and the right to complain to a supervisory authority. The scope of those rights may depend on the circumstances and the legal basis for processing.
Contact for privacy requests
For privacy questions, access requests, corrections, objections, consent withdrawals or related requests, contact Allxs at support@allxsmedia.com or +27 66 472 8657. We may need to verify identity or authority before acting on certain requests.